Shipment Guides
At Sourcetic, we are dedicated to delivering your orders promptly, safely, and efficiently. Whether you are ordering in bulk or purchasing customized products, our streamlined shipping process ensures a smooth experience from our facility to your doorstep.
Shipping Methods
We work with trusted global shipping partners to offer flexible delivery options based on your location and needs:
-
Standard Shipping – Cost-effective option, typically delivered within 5–7 business days
-
Express Shipping – Faster delivery within 2–4 business days
-
Overnight Shipping – Priority next-business-day delivery for urgent orders (available in select areas)
Processing Time
- All standard orders are processed within 1–3 business days after payment confirmation
- Customized or bulk orders may require additional time for processing. Estimated shipping timelines will be communicated during order confirmation
Shipping Rates
- Shipping charges are calculated at checkout based on the weight, dimensions, and destination of your order
- For bulk or wholesale orders, contact us at info@sourcetic.com or call +1 (443) 760-8639 for tailored shipping quotes and solutions
Tracking Your Order
- Once your order is shipped, you will receive a shipping confirmation email containing your tracking number
- Use the tracking number to monitor real-time shipment updates via the carrier’s official tracking page
International Shipping
- We proudly ship worldwide, with a focus on the United States, Europe, and other key markets. Please note:
- Customs duties, taxes, or import fees are the responsibility of the customer and vary by country
- Delivery times may vary depending on international regulations and customs clearance processes
Damaged or Lost Shipments
- If your order arrives damaged, report it within 48 hours of delivery. Include photos and a description of the issue by emailing info@sourcetic.com
- In case of lost shipments, notify us immediately. We will coordinate with the shipping carrier to locate the package or arrange a replacement or refund if needed
Shipping Restrictions
- Certain products may be subject to shipping limitations based on size, weight, or local import/export regulations. Any such restrictions will be clearly mentioned on the product page.
Delays and Exceptions
While we make every effort to deliver on time, certain external factors may cause delays, such as:
-
Weather disruptions
-
National or international holidays
-
Customs inspections
-
Unforeseen logistical challenges
Connecting Businesses Globally with Quality, Integrity, and Innovation
Our Mission
To deliver exceptional products tailored to meet the diverse needs. We strive to blend innovation, durability, and performance in every product we create, ensuring our customers achieve their goals with confidence.
